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Health Literacy Toolkit​


The toolkit includes:

  • a lesson plan

  • power point presentation

  • demonstration videos

  • role-play scenarios

  • a Kahoot game

  • communication observation forms

  • self-learning modules

  • a participant and trainer evaluation

Click on the underlined words below to access the resources!

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Innovate to Communicate Lesson Plan

Use this lesson plan for a 90-minute workshop. You can also break up the lesson plan into parts for shorter sessions.


Innovate to Communicate Power Point

Use the PowerPoint to guide you through the Innovate to Communicate Workshop. All aspects of the workshop are embedded within the PowerPoint e.g. videos and role play scenarios.


Adult Medicine Review Video

Participants watch and learn aspects of a medicine review.


Adult Medicine Review Role Play Scenario

Participants practice teaching about medicines using these role playing scenarios .

Pediatric Teach Back Video

Participants watch and learn how to use simple language, chunk information, and check for comprehension using teach back


Pediatric Teach Back Role Play Scenario

Participants practice using simple language, chunking information, and checking for comprehension with these teach back role playing scenarios.


AHRQ Health Literacy Universal Precautions Communication Tools

Participants can use the self-assessment form and observation form during the role play scenarios to introduce quality improvement tools into health literacy initiatives.

Innovate to Communicate Kahoot Game

Use the Kahoot Game to reinforce lessons learned


Evaluation of Innovate to Communicate

Please use these evaluation forms at the end of the Innovate to Communicate Workshop. There are two evaluations: 1) trainer evaluation and 2) attendee evaluation

Health Literacy Certificate​


The Health Literacy Certificate is provided by the Institute for Healthcare Advancement (IHA) and includes 7 critical health literacy domains:

  • community engagement

  • ethics

  • language, culture, and diversity

  • public health

  • communication

  • education

  • organizational systems and policies

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